Privacy Policy

1. Who We Are

Website: flouersagri.com

Flouers Agri Private Limited is an Indian agricultural export company specializing in the global supply of premium-quality agricultural products, including:

• Fresh Onions
• Dehydrated Onion
• Dehydrated Garlic
• Fresh Garlic
• Fresh Potato
• Fresh Banana
• Peanuts
• Indian Spices
• Other agricultural commodities

We serve importers, wholesalers, distributors, food manufacturers, retailers, and businesses across international markets.

2. What Personal Data We Collect

Depending on how you interact with our website, we may collect the following information:

Information You Provide

• Name
• Company Name
• Country
• Email Address
• Phone Number
• WhatsApp Number
• Product Inquiry
• Quantity Requirements
• Import Destination
• Messages submitted through contact forms
• Business correspondence

Information Collected Automatically

When you browse our website, we may automatically collect:

• IP Address
• Browser Type
• Device Information
• Operating System
• Date & Time of Visit
• Pages Viewed
• Referral Website
• Website Usage Statistics

This information helps us improve our website and provide a better user experience.

3. Why We Collect Your Information

Your information may be used to:

• Respond to inquiries
• Provide export quotations
• Share product specifications
• Process business communications
• Prepare export documentation
• Improve our products and services
• Enhance website performance
• Respond to customer support requests
• Comply with legal obligations
• Prevent fraud and misuse of our website

We only collect information necessary for legitimate business purposes.

4. Comments

If comments are enabled on our website, we collect the information entered in the comment form, along with the visitor's IP address and browser information to help detect spam. Approved comments may be publicly visible.

5. Media

If registered users upload images to our website, we recommend removing embedded location information (EXIF GPS data), as visitors may be able to download and view such information.

6. Contact Forms

When you submit an inquiry through our contact forms, we collect the information you voluntarily provide. This information is used solely to:

• Respond to your inquiry
• Provide quotations
• Discuss export opportunities
• Maintain customer communication

We do not sell or rent inquiry information to third parties.

7. Cookies

Our website uses cookies to improve user experience. Cookies may be used to:

• Remember visitor preferences
• Improve website functionality
• Analyze website traffic
• Enhance browsing experience

You may disable cookies through your browser settings, although some website features may not function properly.

8. Analytics

We may use website analytics tools to understand visitor behavior and improve our website. Analytics data may include:

• Pages visited
• Session duration
• Device information
• Geographic region
• Referral sources

This information is collected in aggregate and is not intended to personally identify visitors.

9. Embedded Content From Other Websites

Our pages may include embedded content such as:

• YouTube videos
• Google Maps
• Social media posts
• External articles

Embedded content behaves in the same way as if you visited the originating website directly. Those third-party websites may collect data, use cookies, and track your interaction according to their own privacy policies.

10. Who We Share Your Data With

Flouers Agri Private Limited does not sell, trade, or rent your personal information. We may share limited information only when necessary with:

• Website hosting providers
• Email service providers
• IT support providers
• Analytics providers
• Government authorities or regulatory bodies when legally required

11. How Long We Retain Your Data

We retain information only for as long as necessary to:

• Respond to inquiries
• Maintain business records
• Fulfill contractual obligations
• Comply with legal requirements

Comments and related metadata may be retained indefinitely to facilitate follow-up interactions.

12. Your Rights

Depending on applicable law, you may have the right to:

• Request access to your personal information
• Correct inaccurate information
• Request deletion of your personal data (subject to legal obligations)
• Withdraw consent where applicable
• Request a copy of your stored information

Requests may be submitted using the contact details below.

13. Where Your Data Is Stored

Information submitted through our website may be stored on secure hosting servers and processed by authorized personnel and trusted service providers solely for business operations. Where information is transferred internationally, we take reasonable measures to protect it in accordance with applicable data protection requirements.

14. How We Protect Your Information

We implement appropriate technical and organizational safeguards, including:

• Secure website hosting
• SSL encryption
• Access controls
• Regular software updates
• Security monitoring
• Limited access to customer information

While we strive to protect your information, no method of electronic transmission or storage is completely secure.

15. Data Breach Procedures

If we become aware of a data security incident that affects personal information, we will investigate promptly, take appropriate corrective measures, and comply with any applicable legal notification requirements.

16. Third-Party Services

Our website may contain links to external websites operated by third parties. We are not responsible for the privacy practices or content of those websites. We encourage users to review the privacy policies of any third-party websites they visit.

17. Children's Privacy

Our website is intended for business users and is not directed toward individuals under the age of 18. We do not knowingly collect personal information from children.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business operations, website functionality, or legal obligations. Any updates will be posted on this page with the revised Effective Date.